One must initially understand
the culture of true fiduciary advisors. Equipped with an agreement with
their clients for reasonable, professional compensation, they utilize their
expertise by “stepping into the shoes” of their clients. They act, at all times
and without exception, as the representative of their client. They undertake
this sacred obligation of trust zealously, with the due care of an expert, and
acting with loyalty and utmost good faith at all times. Fiduciary advisors
eschew opportunities for further compensation or other self-benefit, acting
always to serve their client, and only their client. Fiduciary advisors possess
an undivided loyalty to their clients at all times, and without exception.
Despite its overriding simplicity, many of those in Wall
Street fail to understand the fiduciary standard of conduct. In my many
discussions with Wall Street executives, they approach the issue from the
standpoint of whether disclosures of conflicts of interest must occur (knowing
all well that disclosures are ineffective as a means of consumer protection).
So engrained are they in a sales culture, in which you “eat what you kill,”
they cannot conceptualize, in their own minds, the true nature of the fiduciary
standard.
In fact, I have observed many a stockbroker (i.e., “broker”
or “registered representative of a broker-dealer firm”) depart from that
environment to join fee-only fiduciary investment advisory firms, only to be
asked to leave several months later. Their mindset was incapable of change, and
hence – not able to adhere to the strict ethics of a fiduciary advisor – they
were asked to leave.
Perhaps these brokers who then became “failed fiduciaries”
should have received a better explanation of the fiduciary standard. In dictum
in the 1998 English (U.K.) case of Bristol
and West Building Society v. Matthew, Lord Millet undertook what has been
described as a “masterful survey” of the fiduciary principle: “A fiduciary is
someone who has undertaken to act for and on behalf of another in a particular
matter in circumstances which give rise to a relationship of trust and
confidence. The distinguishing
obligation of a fiduciary is the obligation of loyalty. The principle is entitled to the
single-minded loyalty of his fiduciary.
This core liability has several facets.
A fiduciary must act in good faith; he must not place himself in a
position where his duty and his interest may conflict; he may not act for his
own benefit or the benefit of a third person without the informed consent of
his principal. This is not intended to
be an exhaustive list, but it is sufficient to indicate the nature of the
fiduciary obligations. They are the
defining characteristics of a fiduciary.”
While I admire Lord Millet’s prose, permit me to say it more
directly: A fiduciary steps into the shoes of another person and applies all of
her or his knowledge and skill to benefit that person as if she or he were that
person. This is the essence of the fiduciary relationship.
So how does the
application of fiduciary principles translate into a reduced size of government
regulations, and a reduced size for government itself, and the policing of Wall
Street?
First, the fiduciary
standard is a principles-based standard. The fiduciary standard of conduct
can be succinctly expressed as either “acting in the best interests of the
client” or “acting with due care, loyalty and utmost good faith” (the “triad”
of fiduciary duties often recited by U.S. courts. While further elicitations of
the standard can be useful as guides to both fiduciary advisors and their
clients, they are not absolutely necessary. In other words, unlike the
regulatory scheme for non-fiduciary broker-dealers, where there exist a bevy of
highly specific conduct rules governing what can and what cannot be done, there
exists no compelling need for detailed rules to govern the conduct of
fiduciaries.
Indeed, a detailed set of rules attempting to delineate
fiduciary principles could prove to be counter-productive. Fraud is infinite,
and the fiduciary standard of conduct must be free to combat fraud.
Accordingly, the fiduciary standard must be permitted to evolve. While the
fiduciary standard of conduct for investment advisers and personal financial
planners is generally uniform, fiduciary duties are not static; rather, they
must evolve over time to meet the ever-changing business practices of
investment advisers and to ensure that fraudulent conduct is successfully
circumscribed. Because fraud is by its very nature boundless, the one fiduciary
standard of conduct applicable to investment advisers should not be subjected
to attempts to define or restrict it legislatively, by means of any particular
definition.
Second, less
oversight is required of fiduciaries – once the culture is engrained. SEC
and FINRA examiners of Wall Street’s broker-dealer firms often camp out for
weeks and weeks when conducting regular visits to those firms. Why? As the SEC
has long acknowledged, the sales culture and merchandizing aspects of the
broker-dealer model, with its tendency to disguise obscure fees and costs where
possible and with its many, many conflicts of interest, can easily lead to
transgressions of the many conduct rules applicable to broker-dealers. As a
result, thousands and thousands of registered representatives of broker-dealers
are fined, or brought into arbitration proceedings by their clients, each and
every year.
Yet, if a bona fide fiduciary culture is instilled, the need
for such stringent government oversight is substantially lessened. For example,
attorneys-at-law are fiduciaries, and their exist hundreds of thousands of
them. Yet, I am not aware of any state that conducts routine periodic
examinations of lawyers. Instead, the existence of the fiduciary culture is
embedded through training and tradition within the legal community, and peer
pressure exists to adhere to fiduciary principles, resulting in few
transgressions. What problems that do emerge are resolved by a relatively small
handful of investigative staff employed by the states, as well as through
private civil litigation.
I’m not stating that fiduciary investment advisers and
brokers (if fiduciary standards are applied by rule to them) do not need any
routine examinations. Unlike most attorneys (and CPAs), some investment
advisers (as well as nearly all broker-dealers) accept “custody” of their
client assets. It is an essential government function to verify that customers’
assets actually exist; frequent inspections of custody arrangements are
essential to ensure that small frauds don’t become huge ones. Yet, such inspections
need not take weeks, for routine examinations seldom uncover Ponzi schemes and
other thefts of client assets. Rather, most frauds involving custody are
detected after a complaint from a client or from a concerned employee. A smart
examination would spot check high-risk firms frequently, and for all firms
would reach out to employees to encourage whistle-blowing for any actual fraud.
And such limited, one-day examinations would occur more frequently, in
recognition of the fact that most Ponzi schemes and thefts occur due to
financial pressure felt by the securities industry participant, starting off
small but ballooning over the course of a few years to involve many more
victims.
With the imposition of a bona fide fiduciary standard, and
substantial education and training around that standard, over the course of
time a true fiduciary culture can develop among all providers of personalized
investment advice – whether investment advisers or brokers. And with such a
culture will come a reduced number of transgressions, and reduced need for
examinations and other forms of oversight. In essence, the SEC, FINRA, and
state securities administrators, whose collective staffs have grown to number
thousands and thousands (not counting the many compliance officers and staff
within firms themselves, nor compliance consulting firms), can see a reduced
need for examinations under a bona fide fiduciary standard. Our government’s
resources, always limited, can be focused on what truly matters in protecting
consumers – asset verification and the detection of actual frauds before they
grow into Madoff-like billion-dollar frauds.
Third, and perhaps
most importantly, the fiduciary standard reduces the risks of rampant abuses by
Wall Street. Think about it. What if Wall Street did not consist of six
hundred thousand (or more) product peddlers, but instead consisted of hundreds
and hundreds of thousands of fiduciary “purchaser’s representatives”? These
fiduciary advisors, bound to use their expertise to guard against undue risks
to their clients, would carefully scrutinize the many complex products of
today. It is likely that the widespread use of mortgage-backed securities
consisting of sub-prime mortgages (as Senator Levin expressed in 2010, “sh***y
products) would have occurred had such deals been scrutinized by expert
fiduciary advisors, instead of being pushed upon unsuspecting investors.
In fact, the securities markets would likely become far more
“efficient” as to the pricing of securities. IPOs of common stock, which on
average underperform the overall market in the first two years after issue (due
to the hype provided by investment banking firms which underwrite the firms),
would likely be much more fairly priced. Asset price bubbles would receive far
more scrutiny, as they began to occur, as experts better evaluated the
available evidence in adherence to their fiduciary duty of due care to protect
their clients against undue risks.
Another type of efficiency would occur, over time. Hundreds
of thousands of purchaser’s representatives – fiduciary, expert advisors –
would place pressure on the Wall Street oligarchy that controls investment
underwriting today. Fees and costs in the primary market for securities
issuance would decline. Continued disintermediation in the secondary markets
would also occur. Consider the excessive costs imposed upon investors by “payment
for order flow” (exacerbated by dark pools and high-frequency trading firms) and
“revenue-sharing” arrangements today; pressure would be put on brokers and
dealers to eliminate, or at least substantially reduce such payments, should
expert advisors accompany more of the consumers of securities products today.
Of course, that may be exactly what Wall Street fears most, from the
application of the fiduciary standard, and hence why Wall Street opposes a bona
fide fiduciary standard so ferociously.
In summary, those
who desire to see a reduced role for government, a lesser number of
regulations, and reduced need for government to oversee Wall Street, should
embrace the application of a bona fide fiduciary standard to all providers of
personalized investment advice. Applying the fiduciary standard is the ultimate in securing a marketplace solution to Wall Street's continued abuses. Policy makers should recognize this - regardless of their political affiliation.
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